FAQ

1. Are your products made to order?
Yes! Every item is custom-made when you place an order, ensuring freshness and reducing waste for a sustainable touch.

2. How long does shipping take?
Orders are processed in 1–3 business days. Delivery usually takes:

USA: 3–5 business days

Canada: 5–10 business days (3–12 business days with DDP shipping)

United Kingdom: 4–8 business days (3–7 business days with DDP shipping)

Europe (other regions): 5–20 business days

Note: Delivery times are estimates and may be affected by customs clearance, weather conditions, or local courier delays.

3. Do you offer returns or refunds?
We accept returns for items with manufacturing defects or damage. Please contact us within 7 days of delivery.

4. Can I request custom designs?
Yes! We love creativity. Just mail us at hello@f9artist.com with your idea, and we’ll let you know if we can make it happen.

5. Where do you ship?
We ship worldwide 🌍 with reliable tracking on every order.